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Not only a boutique hotel in the heart of Hue, but a sanctuary for the senses

Information Security Policy

Information Security Policy

Purpose and scope of information collection: 
Senna Hue Hotel must not share or exchange any personal information of guests (via the website www.sennahue.com) to other third parties. The personal information collected will only be used within the company. When guests contact to register for the service, personal information that www.sennahue.com collects include: Full name, Address, Phone, Email. 

Scope of using information:
Guest’s information will not be disclosed in any way. The personal information collected will only be used within www.sennahue.com within the company and for one or all of the following purposes: customer support, service introduction, reservations management according to hotel policies and customer requirements. We may send you information about new products, services, information about upcoming events or recruitment information if you subscribe to email notification.
In addition, the information you provide will be used to support customer account management confirm and make financial transactions related to your online payments.

Guests’ information storage:
www.sennahue.com stores information collected from guests or from the website to create a personal profile. We do not share your profile with other third parties. We reserve the right to disclose your personally identifiable information as required by law and when we believe such disclosure is necessary to protect our rights and / or follow a legal procedure. Liability, court order, or legal process on our website. For personal information, www.sennahue.com only deletes this data if requested by the customer.
Email: info@sennahue.com

At www.sennahue.com, the protection of your personal information is very important, you are assured that the information provided to us will be kept confidential. www.sennahue.com is committed not to sharing, selling or renting your personal information to anyone else.
www.sennahue.com is committed to using your information only in the following cases: Improving the quality of services for customers, resolving disputes and complaints when required by law. www.sennahue.com understands that your right to protect personal information is our responsibility, so in case of any questions, suggestions related to the privacy policy of www. sennahue.com, please contact: Phone number: +84 (0) 234 3858686 or email: info@sennahue.com